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Terminated Employee Error on Payroll Export - How to Fix!

Are you receiving an error when exporting your data to payroll for an employee? If so please find the best practices below.


If you wish to adjust/edit the timecard before export, the best practice here would be to:


1) On the employee profile (https://my.timeco.com/maintenance/employee/searchemployees.aspx), change the status back to hourly/salary - save

2) You may now edit the employee's timecard as you see fit, deleting, editing or perhaps entering a negative amount of "Salary Auto" hours - for example, to remove 40 hours from 80, input -40 for Salary Auto.

3) Now back to step 1 - make sure the status is set back to Historical - save.



If you wish to omit the employee entirely from being sent, the best practice here would be to:


1) On the employee profile (https://my.timeco.com/maintenance/employee/searchemployees.aspx), change the status back to hourly/salary - save


2) If you wish to permanently exclude them from the export - navigate to the Personal Info tab at the top, tick the box Exclude from Export - save

   

***Please be aware, that if this step is taken, if the employee is rehired, you'll need to make sure that this box is un-selected***


3) Now back to step 1 - make sure the status is set back to Historical - save.

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